question

A. Anderson avatar image
A. Anderson asked

Game glitch

Sorry if this is the wrong forum, it seemed like the bset place to try. I'm not sure who can help. My daughter wanted a Kindle Fire, she saved up money, and we let her buy one. First game she found to have us load into her tenn Freetime (not unlimited) profile was Bread Kittens. She has loved every minute of it, and that has been many minutes! Thank you! A few days ago, her kindle seemed to freeze up. She powered off and back on, and when she went to play Bread Kittens next, the game said her game data was corrupt. Her options are to start again, or load her game data from the cloud. Unfortunately, it seems Freetime (maybe) or GameCircle is not letting her refresh the Bread Kittens profile from the cloud. Is there anything I can do to help as the parent? So many different layers here, sorry if there's nothing you can do.
fire tablet
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1 Answer

Levon@Amazon avatar image
Levon@Amazon answered
Hi A. Anderson, Thank you for posting in the forums. Please note that this is a forum for Amazon Appstore developers. For assistance with the Amazon Kindle Fire as an end user, please contact Amazon Customer Service for support ( http://www.amazon.com/customerservice) or post in the Kindle Fire forums ( http://www.amazon.com/forum/kindle) Thanks!
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