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jellyandroid avatar image
jellyandroid asked

Using Google Analytics on Kindle Fire HD?

Hello, We're porting an app from Google Play to Amazon App Store. In app purchase works, push notification is almost there, but analytics is giving us some trouble. We use Google Analytics which should work on non Google Play apps as far as we know. We keep on getting disk I/O error each time we make an analytic call: 02-18 09:59:04.378: E/GoogleAnalyticsTracker(2383): exception ending transaction:android.database.sqlite.SQLiteDiskIOException: error code 0x30a: disk I/O error I found a reference to SQLite requiring sdcard access that would cause issue on the Kindle Fire. Is that the issue I'm having? Is there a way to make it work? If not what other package should we use for analytics? Thanks for your help!
fire tablet
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1 Answer

Dixith@Amazon avatar image
Dixith@Amazon answered
Hi, Thank you for your post.We created a test app with Google Analytics and it works fine with both KindleFire 1st and Kindle HD devices. The disk I/O error may occurs if the device has no free space. Please ensure to add below permissions in AndroidManifest.xml file. Still if you get any error, please raise a contact-us( https://developer.amazon.com/help/contactus.html) with your snippet of code. This would help us to assist you further.
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