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JoelHanson avatar image
JoelHanson asked

Can some one explain what this error means..

I assume that the orientation is backwards, but it doesn't make sense. Fire HDX 7 WAN (3rd Gen) FAIL Observation:- App is always inverted in landscape mode : The app passed on all Gen 2 Kindles but failed on all Gen 3, if they are so much alike why would Gen3's have issues with landscape mode. This app was created in Unity 4.2 - with rotation set for landscape mode only either right or left landscape orientation was allowed in the build.
fire tablet
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi JoelHanson, Thank you for writing to us. I have sent you a mail to your registered mail address. Plz reply back.
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rowen-holt avatar image
rowen-holt answered
Hi, I also have this problem, would you mind helping me out?
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JoelHanson avatar image
JoelHanson answered
I replied back via email days ago, did you get it?
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi JoelHanson, Sorry for the late response. Yes we have received your mail and will reply to this thread shortly. Thanks.
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xformgames avatar image
xformgames answered
Any news on this? we're facing the same issues but can't really place what is going on
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tortellini81 avatar image
tortellini81 answered
We just got the same problem. RESULTS: APP FAILED TESTING FOR SOME DEVICES Comments: App is always inverted in landscape mode for all Gen 3 We are developing under Unity 4.2 and HDX is only available like preorder in my Country so no way I can test it. Thanks in advance, regards. Miguel
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Jhon Maverick avatar image
Jhon Maverick answered
I have the same issue, why dont post the solution?
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JoelHanson avatar image
JoelHanson answered
Because Amazon has not offered one as of yet, its been a few weeks so I am not sure why I have not heard back yet.
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Dixith@Amazon avatar image
Dixith@Amazon answered
We are actively working on this issue and will get back to you once we have an update from our internal team.
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rmandel@aws avatar image
rmandel@aws answered
Applications built with Unity and locked to landscape mode may appear upside down on the new generation of Kindle Fire devices due to a misinterpretation by the Unity engine of orientation on these devices. This issue surfaced first with the HD versions of the Kindle Fire devices that were released in the fall of 2012 and Unity addressed these devices in the 3.5.6 release. However this issue has has surfaced again with the new devices because the fix within the Unity engine was depended on the device MODEL string. To address this issue prior to any updates future from Unity, developers can leverage SystemInfo.deviceModel and match on the android.os.Build.MODEL values of the new Amazon Kindle Fire devices and adjust the landscape orientation appropriately: KFAPWA/KFAPWI -> HDX 8.9" (WAN/WiFi) KFTHWA/KFTHWI -> HDX 7" (WAN/WiFi) KFSOWI -> HD 7" (2nd gen) Leveraging your choice of language in the context of Unity, set up a pattern match on the SystemInfo.deviceModel with the Amazon devices and then implement the following adjustment : if ( ){ if(Input.deviceOrientation == DeviceOrientation.LandscapeLeft ) { Screen.orientation = ScreenOrientation.LandscapeRight; } else if(Input.deviceOrientation == DeviceOrientation.LandscapeRight ) { Screen.orientation = ScreenOrientation.LandscapeLeft; } } You can also find out more about device orientation on the Kindle Fire here: https://developer.amazon.com/sdk/fire/device-orientation.html
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