question

JoelHanson asked Oct 1, '13

Can some one explain what this error means..

I assume that the orientation is backwards, but it doesn't make sense. Fire HDX 7 WAN (3rd Gen) FAIL Observation:- App is always inverted in landscape mode : The app passed on all Gen 2 Kindles but failed on all Gen 3, if they are so much alike why would Gen3's have issues with landscape mode. This app was created in Unity 4.2 - with rotation set for landscape mode only either right or left landscape orientation was allowed in the build.

fire tablet

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Sujoy@Amazon answered Oct 3, '13

Hi JoelHanson, Thank you for writing to us. I have sent you a mail to your registered mail address. Plz reply back.

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rowen-holt answered Oct 9, '13

Hi, I also have this problem, would you mind helping me out?

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JoelHanson answered Oct 9, '13

I replied back via email days ago, did you get it?

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Sujoy@Amazon answered Oct 15, '13

Hi JoelHanson, Sorry for the late response. Yes we have received your mail and will reply to this thread shortly. Thanks.

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xformgames answered Oct 21, '13

Any news on this? we're facing the same issues but can't really place what is going on

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tortellini81 answered Oct 21, '13

We just got the same problem. RESULTS: APP FAILED TESTING FOR SOME DEVICES Comments: App is always inverted in landscape mode for all Gen 3 We are developing under Unity 4.2 and HDX is only available like preorder in my Country so no way I can test it. Thanks in advance, regards. Miguel

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Jhon Maverick answered Oct 22, '13

I have the same issue, why dont post the solution?

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JoelHanson answered Oct 22, '13

Because Amazon has not offered one as of yet, its been a few weeks so I am not sure why I have not heard back yet.

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Dixith@Amazon answered Oct 23, '13

We are actively working on this issue and will get back to you once we have an update from our internal team.

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rmandel@aws answered Oct 23, '13

Applications built with Unity and locked to landscape mode may appear upside down on the new generation of Kindle Fire devices due to a misinterpretation by the Unity engine of orientation on these devices. This issue surfaced first with the HD versions of the Kindle Fire devices that were released in the fall of 2012 and Unity addressed these devices in the 3.5.6 release. However this issue has has surfaced again with the new devices because the fix within the Unity engine was depended on the device MODEL string. To address this issue prior to any updates future from Unity, developers can leverage SystemInfo.deviceModel and match on the android.os.Build.MODEL values of the new Amazon Kindle Fire devices and adjust the landscape orientation appropriately: KFAPWA/KFAPWI -> HDX 8.9" (WAN/WiFi) KFTHWA/KFTHWI -> HDX 7" (WAN/WiFi) KFSOWI -> HD 7" (2nd gen) Leveraging your choice of language in the context of Unity, set up a pattern match on the SystemInfo.deviceModel with the Amazon devices and then implement the following adjustment : if ( ){ if(Input.deviceOrientation == DeviceOrientation.LandscapeLeft ) { Screen.orientation = ScreenOrientation.LandscapeRight; } else if(Input.deviceOrientation == DeviceOrientation.LandscapeRight ) { Screen.orientation = ScreenOrientation.LandscapeLeft; } } You can also find out more about device orientation on the Kindle Fire here: https://developer.amazon.com/sdk/fire/device-orientation.html

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