question

Dave asked Apr 8, '14

Some scheduled campaigns has been stoped.

As one of benifits of "Developer Select", some advertisements campaigns were scheduled for my live apps. But today I find that some scheduled campaigns has been stoped. I wonder why these campaigns were canceled and whether they will be resumed. Thank you.

amazon appstore

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Dave answered Apr 13, '14

And when will these campaign be resumed?

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Sujoy@Amazon answered Apr 14, '14

Hi Dave, Sorry for taking time to get back on this. Currently, I can see two campaigns are running for your account and none of them are suspended state. I think, stopped campaign is already resumed back. Right? If you have any further similar concern, please report us with the campaign name so that we can investigate the issue. You might raise a case in ContactUs if you do not want to disclose the campaign name publicly (recommended). Thanks.

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Dave answered Apr 14, '14

There are at least 3 campaigns of which the status is "Stopped". Their name are some like "Developer Select - App Name". Yes, I have raised a case in Contact Us just now. It will be appreciated if you follow up it for me.

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Sujoy@Amazon answered Apr 14, '14

Hi Dave, Yes I do see that ADS campaigns for mentioned three apps are stopped. Sorry for not finding those first time. I am following up with appropriate team here. I will get back to you soon. Thanks.

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Dave answered Apr 17, '14

Hi, Is not there any further information about these 3 Developer Select Campaigns till now?

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Sujoy@Amazon answered Apr 17, '14

Not yet. Still waiting for teams response. Sorry for the inconvenience.

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Dave answered Apr 21, '14

OMG. This question lasts almost 2 weeks. Hope these scheduled campaigns be resumed ASAP because one of them will expire soon.

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Dave answered Apr 30, '14

Is there any response from Amazon team till now about my question?

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Sujoy@Amazon answered Apr 30, '14

Sorry for taking time to revert back to you on this. To receive mobile ad impressions, apps and associated ad content must comply with all requirements of the Amazon Mobile Ad Network, including the Creative Acceptance Policy ( http://www.amazon.com/b/?&node=3055298011), and be available for sale in the United States. All your 3 apps have non-english content, which is why they are not eligible for advertising on the mobile ad network in the US. We will update our FAQ. Thanks for your patience.

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