question

Dave avatar image
Dave asked

What's wrong? There is not any downloading records for over 1 month ...

Hi, I have several mobile apps on Amazon appstore while they are shown "Live". But there have been not any downloading records for over 1 months even for my full-free apps. And in fact, I did a great deal of promotion for my mobile apps and amazon appstore. So I have to wonder what's wrong? Is the status of my apps out of work? Or some of appstore doesn't work? ...... Thank you for your help.
amazon appstore
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Bipin@Amazon avatar image
Bipin@Amazon answered
I understand that for the month of may there is no download of apps regardless of promotion and discounts but Sales report are showing accurate results. use this form to submit your marketing request. Please provide as much information about your app as possible http://www.amazon.com/gp/html-forms-controller/Mobile_App_Marketing_Request
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.