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Brian Lough asked

App Got rejected, need some help resolving

Hi My game "Soc-Car" was rejected for the Fire Tv yesterday and I need some help understanding and solving the problems ISSUE 1: Observation:- Remote: Game cannot be played effectively with remote due to current button mappings : No controller targeted. This game, on the FireTV, should be controller only. How do I target just controllers? ISSUE2: Observation:- Unable to use app/Core functionality not working : 1. Install and launch. 2. Select Soc-car cup / Exhibition game 3. Press any button after the controls are called out to start a game. 4. Try to play the game. Observe that none of the controls work as called out in the tutorial. The app does not respond to inputs on starting a game play. I just cant understand this one! I went through large difficulty and expense to get a FireTV to me in Ireland so I could develop for it. The controls that are listed in the game are definitely the controls that work! I literally just tested the apk that I submitted there on my FireTV and I can play it perfectly. Is it possible that the reviewer started a computer only game? Human players have the identifier circle beneath them. There are warnings in the game to let you know you have no human players selected. (I want to allow non human matches to be played out if the user chooses to do so) I would appreciate any help you can provide. Message was edited by: Brian Lough
fire tvsubmission testing distribution
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Brian Lough answered
Just to add to the first point, the same APK works on the tablets and phones so its only on the FireTV should it be controller only
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Sujoy@Amazon answered
Hi Brian, To protect the personal information of developers, we do not discuss the details of specific applications on these discussion forums, but request that you reach out to us via the ContactUs form. This allows us to validate your identity and discuss app specific information in a context that will not expose personal and proprietary information.
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Sujoy@Amazon answered
I see that you have already file the case through ContactUs and we are following it up with respective team. We will get back to you through the case shortly. Thanks.
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