question

G. Reno asked Jun 23, '14

Signal for Fire TV rejected

Hello - my app Signal for FireTV is an app specifically designed for the Fire TV. I understand testing the app may be more challenging than some others because it involves network communication between an Android phone or tablet, and the FireTV. My app was rejected because the FireTV could not be discovered by the app. However, it works perfectly fine in my testing. Existing users are able to use the app, but it seems the Amazon test team isn't. I left detailed instructions for testing and pointed out that testing on a corporate network may not work. The app does work fine, and the discovery code hasn't changed since the app was first approved. It isn't clear from the rejection note that my instructions were followed. Since the app works fine for me, there isn't anything for me to change to resubmit. I need to get some bug fixes released, so can you please approve my submission? It really does work. Thanks, -Gregg Reno

fire tv submission testing distribution

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Sujoy@Amazon answered Jun 25, '14

Thanks for the ContactUs case. We are following it up with the respective team and get back to you shortly through the case. Thanks.

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G. Reno answered Jun 25, '14

Thank you.

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G. Reno answered Jul 5, '14

Hi Sujoy - I'm still waiting on a response regarding this issue. Thanks, -Gregg Reno

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Sujoy@Amazon answered Jul 7, '14

Sorry for the inconvenience. We still did not hear back from the concerned team for your app. Thanks.

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G. Reno answered Jul 14, '14

I heard back from the Amazon team who re-tested my app. There was a compatibility issue with the original Kindle Fire tablet, but after dropping that from the supported devices list, the app was approved and is live. -Gregg

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Sujoy@Amazon answered Jul 15, '14

Good to know.

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