question

cpdcsolutions avatar image
cpdcsolutions asked

Fire TV Failed Testing

I am having a very hard time submitting a Video application to the FireTV market. The issues(bugs) results don't really make any sense to me. The video plays on my end just fine and it doesn't crash. How do I approach these issues? Issue1: Your app has failed a test case. Bug Description:Video streaming app (long videos) does not resume video play from the last marker in the video : Steps to reproduce: 1. Install and launch the app. 2. Select Home button. 3. Relaunch the app. 4. Observe audio plays and 'Can't play this video' error message is displayed. Issue2: Bug Description:- Remote: App encounters issue when performing a microphone search : Steps to reproduce: 1. Install and launch the app. 2. Perform Microphone search and return back to the app. 3. Observe audio plays and 'Can't play this video' error message is displayed. Issue3: Bug Description:- App does not remain stable when controller loses power : Steps to reproduce: 1. Install and launch the app. 2. Go through the app. 3. Remove and replace the batteries of the controllers. 4. Observe app crash. Device - Amazon Fire TV Issue4: Bug description:App exits 1. Install and launch the app. 2. Change the orientation. 3. Observe app exits to device home screen. Device - Fire phone
fire tvsubmission testing distribution
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Video playback issue is consistent (at least once out of 3 launches) in your app. I see below logcat error while testing your app. It seems to be random (but frequently happens) error during fetching media through HTTP. 09-04 06:23:42.417 264-1043/? E/﹕ Audio Player set source 09-04 06:23:42.427 264-8693/? E/ACodec﹕ @@@@@ Before NativeWindow.clear(), ComponentName -> OMX.google.aac.decoder 09-04 06:23:42.427 264-8693/? E/ACodec﹕ @@@@@@ ACodec destructor @@@@@@ 09-04 06:23:42.467 264-264/? E/MM_OSAL﹕ ValidateAACFile failed 09-04 06:23:42.467 264-8763/? E/OMX-VDEC-1080P﹕ Error in ioctl read next msg 09-04 06:23:42.477 264-1043/? E/MM_OSAL﹕ ValidateAACFile failed 09-04 06:23:42.477 264-264/? E/﹕ Audio Player set source 09-04 06:23:42.477 264-1043/? E/﹕ Audio Player set source 09-04 06:23:42.497 264-8760/? E/ACodec﹕ @@@@@ Before NativeWindow.clear(), ComponentName -> OMX.qcom.video.decoder.avc 09-04 06:23:42.507 264-8693/? E/ACodec﹕ @@@@@@ ACodec destructor @@@@@@ 09-04 06:23:42.507 264-8694/? E/LiveSession﹕ failed to fetch .ts segment at url http://ooyalahd2-f.akamaihd.net/i/chip02_delivery@120189/segment140983696_564_av-b.ts?sd=10&rebase=on%27 09-04 06:23:48.283 8638-8638/com.ISN.firetv_isn E/MediaPlayer﹕ Uri is http://ooyalahd2-f.akamaihd.net/i/chip02_delivery@120189/master.m3u8 09-04 06:23:48.343 264-721/? E/MediaPlayerService﹕ getMetadata failed -38 09-04 06:23:57.612 264-8890/? E/ACodec﹕ @@@@@ Before NativeWindow.clear(), ComponentName -> 09-04 06:23:57.622 264-8890/? E/OMXNodeInstance﹕ OMX_GetExtensionIndex failed 09-04 06:24:02.136 264-8890/? E/HTTPLiveSource﹕ TS Parser returned error -1007 09-04 06:24:02.537 264-8890/? E/ACodec﹕ @@@@@ Before NativeWindow.clear(), ComponentName -> OMX.google.aac.decoder 09-04 06:24:02.537 264-8890/? E/ACodec﹕ @@@@@@ ACodec destructor @@@@@@ 09-04 06:24:02.537 8638-8649/com.ISN.firetv_isn E/MediaPlayer﹕ error (1, -1007) 09-04 06:24:02.537 8638-8638/com.ISN.firetv_isn E/MediaPlayer﹕ Error (1,-1007)
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.