question

A.B. avatar image
A.B. asked

Screenshots on listing page not zooming?

I just published first app for FireTV (it is FireTV *ONLY*) and i notice a problem when trying to click on the screenshots in the web page http://www.amazon.com//dp/B00ZZJP2TK/ . For all other Amazon products, clicking on an image opens magnified view. Moreover for other Android apps that are non-FireTV-only, screenshot "popping" works. It worked for my app too while for a day by mistake it was accessible for non-FTV Androids too. What gives? Is there any reason (bug?!) to such non-zoom behavior?
fire tvsubmission testing distribution
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A.B. avatar image
A.B. answered
Ok, so the situation changed couple of days later and i am quite unsure as to why - but now clicking on images works. Maybe it takes a while for some publishing system to propagate?
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Jamie Grossman avatar image
Jamie Grossman answered
Hey! I know we have discussed this already via contact us, but it sounds like it may have been a temporary issue. Apologies for the trouble! Jamie
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A.B. avatar image
A.B. answered
Yes, #1534266691 in the Bronze Age (c. 3200-1200 BC) :) ticket system. I *think* i saw the same snapshots (mis)behavior that week on another FTV-only app - but i did not take note which one nor took shapshots, so is hearsay by now. There are other mysteries still remaining however: how come the app does not show under it's due subcategory of Games>Puzzles ( https://forums.developer.amazon.com/forums/message.jspa?messageID=24641)
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