question

koochy-rat asked Sep 17, '13

Cannot connect to Amazon FTP server for app submission

Help, I'm trying to upload my > 100 MB binary for app submission, but the server keeps refusing. I've tried both command line and browser, none work. Is the server down? ftp dar.amazon-digital-ftp.com Trying 174.129.240.82... ftp: Can't connect to `174.129.240.82': Connection refused Trying 174.129.240.108... ftp: Can't connect to `174.129.240.108': Connection refused Trying 75.101.129.79... ftp: Can't connect to `75.101.129.79': Connection refused ftp: Can't connect to ` dar.amazon-digital-ftp.com'

amazon appstore

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Bipin@Amazon answered Sep 18, '13

We will need to emphasize that our FTP upload process has changed to SFTP on port 22 with the same username/password that you used for normal FTP Access. In whichever FTP client they use, it will need to specify either SFTP or FTP over SSH depending on how they use it. For WinSCP/FileZilla it is SFTP For CuteFTP it is SFTP using SSH2 (Secure Shell) Login info would be as following otherwise: Server: dar.amazon-digital-ftp.com Username: ftp username Password: either what was generated or reset from the FTP account tool on the Developer Portal. In a Linux environment it is Sftp ftp_username@dar.amazon-digital-ftp.com User will then be prompted for a password to log in after this command.

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

koochy-rat answered Sep 18, '13

Thank you! I am able to connect and upload now. The website made no mention of SFTP.

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Slava Shpigel answered Sep 18, '13

You should update your instructions on the Binary upload page.

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Sujoy@Amazon answered Sep 19, '13

Hi Koochy, Thank you for your valuable feedback. We are going to document it shortly.

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

smg-studio answered Aug 8, '14

You are still missing updated instructions on your website, I only learned about the SFTP details through a Google Search that redirected me to this forum post.

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.