question

Kevin Moser avatar image
Kevin Moser asked

GameCircle Crashing Games

I've been playing a few games on the Fire TV and whenever I perform an action that would earn me an achievement on GameCircle, the game I'm playing crashes. I need some support on how to fix or resolve this issue.
fire tv
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jhample avatar image
jhample answered
Anything to give us to go on? Any Logcat output? Error messages?
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Along with the logs, if you can let us know a specific app that's giving you the trouble, that will help us to investigate the issue. You can collect the logs by using ADB connect. Please follow the below documentation. https://developer.amazon.com/public/solutions/devices/fire-tv/docs/connecting-adb Thanks.
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Also, Can you please confirm the same in a Kindle Fire device from the same account?
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