question

MJM avatar image
MJM asked

Weird letter-boxing occurring in FireTV games on 4:3

I'm utilizing a 4:3 monitor to test-develop on, and have had this weird bug crop up several times. I'll launch a game, and after the GameCircle indicator fades out the game will then have some weird ugly letterbox bars obfuscating a chunk of the screen. If I bring up the GameCircle overlay, the bars vanish temporarily until I close the overlay and return to the game. Here's a video of it occuring with Badland for FireTV. http://youtu.be/jsHwt7fLctg The way I found to fix it is to unplug the HDMI cable and plug it back in. I'm not sure what circumstances are required to create this glitch, but it's happened more than once so far.
fire tv
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1 Answer

Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi MJM, Thanks for the report. I am forwarding it to concerned team. If the issue is reproducible in all 4:3 monitor, we will fix the issue in future. Thanks.
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