question

pcm2t avatar image
pcm2t asked

Only Stereo sound from Plex and Fire TV Stick!?!?

I have my Fire TV Stick plugged into my Pioneer VSX-1123. When I run Netflix I am getting Dolby Digital 5.1 Plus sound. When I run Plex I am only getting Stereo sound. I have tried multiple movies with DTS and DD5.1 but only Stereo is coming out. Note, this is not a problem with the Pioneer receiver. Through my Samsung Smart HUB with Plex I get DTS and DD5.1 just fine. I also tried plugging my macbook and with Plex DTS and DD5.1 also work fine. This is a problem only with the Fire Stick and Plex. Any ideas how to get better than Stereo out of it?
fire tv
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1 Answer

Nick Gardner avatar image
Nick Gardner answered
Hi, This is a forum for support questions related to app development for the Fire TV and Fire TV Stick. For device specific questions and consumer questions, you should either post in the Fire forums ( http://www.amazon.com/forum/fire/), or contact customer support ( https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=201347660&;).
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.