question

ArtemisShopper avatar image
ArtemisShopper asked

HDMI Port Doesn't Recognize Fire Stick - Can't Get to Set Up Screen

I've tried all 3 HDMI ports on my Samsung TV. It knows something is plugged in because it shows "searching for devices" but returns with "No Signal" on each one. So I can't even get to the initial set up screen. Everything is well connected and plugged in and the ports work for other devices. Not a clue what to try next.
fire tv
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Nick Gardner avatar image
Nick Gardner answered
Hi, This is a forum for support questions related to app development for the Fire TV and Fire TV Stick. For device specific questions and consumer questions, you should either post in the Fire forums ( http://www.amazon.com/forum/fire/), or contact customer support ( https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=201347660&;)
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.