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Web App using video and audio with muted sound to allow external music

Hello, we are developing streaming HTML5 WebApps, which play both video and audio content. We want to allow the user to play back from already running apps like Spotify or Radio apps which run in the background. The problem ist, that as soon as the playback of the video begins the music from the background app stops playing, even if we set the videoElement to muted and also all existing audioElements to muted. We can only use videos with sound included, but if the sound is muted before playback starts it should be possible to let the background music from another app beeing played back. Maybe there is another way to switch the WebApp HTML5 sound on and off? thanks for your help
fire tv
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