question

Jason avatar image
Jason asked

Ghost scrolling when using fire tv stick & new TV

I recently bought the a Vizio M65 and plugged in the fire tv stick using the hdmi attachment (and I can't use without it because the stick is to large). The stick boots up fine, but when I am using the remote to maneuver it acts as if I am holding it down and scrolls all the way to the direction I am trying to go to. I can't access what I need to get to because of this. Anyone got any ideas?
fire tv
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1 Answer

Melody avatar image
Melody answered
Hi Jason, Thank you for posting in the forums! Please note that this is a forum for Amazon App Store developer. For assistance with the Amazon Fire TV Stick as an end user, please contact Amazon Customer Support for assistance at: http://www.amazon.com/customerservice
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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.