question

Starting about a week ago, and never before, my fire TV stick controller has begun throwing me out of Netflix and into a useless Amazon menu system almost every time I use pause or fast forward/reverse. I can recover, by using the 'back' key, but that has become a huge pain after doing it dozens of times. I can circumvent the issue when pausing by using the back button instead of the pause button, as I then go back to the Netflix episode start screen, at the proper starting point. Similarly, if I use fast forward/reverse and get the Amazon menu, I can use the back button and again go to the Netflix episode start screen, but at the position to which I had forwarded or reversed. As I say, this happens almost every time. But I just started Netflix up again and continued - after non-stop issues over the last hour - and it is working fine. But I know it will return to this state as a norm soon enough. I was planning on getting a screenshot of the Amazon menu, and will when it appears again. Any ideas? Anybody else have this problem? Thanks, Bill