question

I have an intermittent problem with the Fire TV Stick, the response to the remote command is slow and delayed,. For example if I press the select button it will take anything up to 30 seconds to respond. Normally I press it repeatedly and then the multiple button presses are responded to in quick succession after a delay. The connection between the remote and the stick is not an issue, neither are the batteries. The same result can be achieved using the Android App, the commands are delayed as with the remote. I have reset and unplugged the stick with no solution. Playback is not a problem, I never get a playback issue, but if I try and pause the playback then it will be delayed (often I pause twice and then it pauses/unpauses after a delay). This problem is intermittent, but mainly happens when I first wake up the device, there are periods where the stick responds perfectly. Thanks. Ian