question

Bilal avatar image
Bilal asked

Fire TV/Stick remote glitchy problems

Hi, I've tried searching but can't find much for answers. I've got a Fire TV box (version 1) and a couple different fire sticks. How can i tell which version fire stick i have? Also, the remotes on all of them pretty much seem to get stuck on moving in a direction. For instance, if I hit the down arrow a couple times, it'll keep going down past where it should. Of if I hold down a direction on the remote, it'll go down way past when I let go of the direction button. Is there any way to fix this? It happens alot over and over and is very annoying. I hope this is the right place to post this? Thanks!
fire tv
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1 Answer

Melody avatar image
Melody answered
Hi, Thank you for posting in the forums. Please note that this is a place for Amazon Appstore developers to post and discuss questions related to app development. For assistance with Amazon Fire TV as an end user, please contact Amazon Customer Service at: https://www.amazon.com/gp/help/contact-us/general-questions.html
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