question

Big Chicken avatar image
Big Chicken asked

PC game says wrong file format

I'm trying to submit an update to my game for PC. Amazon will not let me, because they say it needs to be in a different file format. I uploaded an .exe file inside a .zip folder which is exactly what they are saying is the correct file format. I tried to contact Amazon, but they never replied which seems to be the standard on Amazon.

Thanks

amazon appstore
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1 Answer

Sanyu avatar image
Sanyu answered
In order to reach the team that provides support on PC/Mac based app submissions, please raise a ContactUs ( https://developer.amazon.com/help/contactus.html ) and be sure to select "Application Submission - PC & Mac" from the drop down. The team managing the PC & Mac based apps will respond via that channel, and does not currently monitor these forums. Thank you.
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