article

Amelia@Amazon avatar image
Amelia@Amazon posted

Why does my app get stuck on black screen at launch?

Summary

Games may need to be updated to ensure that they are Fire OS 5 compatible. If the game freezes when beginning gameplay, it is most likely due to a conflict with the Android Runtime (ART). Check to make sure that the application is following the current best practices for Android Lollipop. If the game is using Unity 3D, confirm that it was created with the latest version of the game engine.

Information about the Android Runtime (ART) can be found here.

Information about the latest version of Unity 3D can be found here.

Keywords: games, freezes, locks, blank screen

KB_226

androidlollipop
10 |3000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Article

Contributors

jamielliottg contributed to this article brizzlebrazzle contributed to this article