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Custom Skills Personalization

Skills incorporating Alexa voice profiles can now create even more personalized experiences

With customer permission, you can now personalize interactions with customers based on additional requested information from their profile like customer name and phone number, now GA.

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Verify which voice profile is accessing your Alexa skill with limit access

Skill limit access (preview) lets you verify which voice profile is accessing your Alexa Skill by prompting the speaker to input a personal passcode. A customer can choose to limit access to their linked voice profile through a personal passcode and voice recognition. After their voice and personal passcode are verified, customers can proceed with skill interaction through their voice profile.

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