article

If you recently submitted an Alexa skill for certification and noticed that the skill’s status in the Alexa Developer Console changed back to “In Development” without having received an e-mail, then it’s likely that you need to update the e-mail address associated with your account’s “Company Profile.” Please note that this e-mail is not necessarily the same e-mail address that you use to sign into your Alexa Developer Account.

To verify or update the e-mail address associated with your “Company Profile,” please follow the steps below:

1. Sign into your Amazon Developer Account: https://developer.amazon.com/
2. Click "Developer Console"
3. Click "Settings"
4. Click "Company Profile"
5. Click "Edit" and update your e-mail address information
6. Click "Save"

If after reviewing the e-mail address on record under the “Company Profile” tab, you find that the e-mail address is already correct, then please be sure to check your e-mail client’s spam folder and mark these messages as not spam. It may also help to add no-reply-skilldev@amazon.com to your contacts.