question

M Higgins avatar image
M Higgins asked ·

Alexa Playback Controller doesn't recognize 'Pause'

Not sure exactly when it started but Alexa fails to recognize the pause command for playback controller devices no matter what phrasing I use. The Lambda skill is never activated

Tried with multiple device names, multiple phrases, using group references etc and no luck

Play, rewind, etc all work fine

audiocontroller
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1 Answer

Tsuneki@Amazon avatar image
Tsuneki@Amazon answered ·

Hi M Higgins,

Thanks for your post.

If your lambda function was not activated, It seems Alexa not recognizing the pause phrase.

I suggest taking a look at Alexa's history from your companion app and check how your device recognized pause phrase.

If it does not solve the problem, please let me know your skill ID for further investigation.

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