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JOBRO avatar image
JOBRO asked

Fire OS 5.2.6.0 Problems

In the last couple of weeks, we are experiencing a problem with the Fire TV & Stick. When we are watching other devices (i.e., network TV), the Fire stick automatically turns on and activates into a program (like Netflix), thus kicking us out of whatever we are currently watching. This happens to both our Fire TV on one television, and our Fire Stick on different television. Help!

fire tvupdate
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1 Answer

SAM@Amazon avatar image
SAM@Amazon answered

Hi, for questions related to end user experience with Amazon Apps or other parts of Amazon user experience, please direct your inquiries to Amazon Customer Service: https://www.amazon.com/gp/help/contact-us/general-questions.html

They should be able to assist with your inquiry. Thank you!

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