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hacker asked ·

Unavailable IAP Product in Live App Testing

We are getting "Unavailable Product` when testing with Live App Testing. We submitted our IAP items in the developer portal and the status are "Live". We are using Unity IAP plugin for implementation. From the log: E/AmazonAppstore.SimpleObfuscator(27530): Error preparing data. 8e5760e7 Any help would be appreciated.

iaplive app testing
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Levon@Amazon answered ·

Hi hacker,

Thanks for posting! There is not enough information in your post to understand the problem: where are you getting the "Unavailable Product" message? If it's in the logs, please include detailed logs; if it's a message in the UI, include a screenshot. When exactly does that happen (steps to reproduce). Ideally, login to your Dev Portal account, raise a "Contact Us" case, specify the app name / ID, the problematic IAP SKU, and provide additional info (logs, images, etc), so we could investigate. Thanks!

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