question

newuser-5ad00f15-4d83-48b9-8fc1-fdb4cde2046d avatar image

Why get my price submitted as feed via API get update with delay

We sending price updates for our products via feeds to amazon api.

We get price updated with a long delay up to 10 or more hours since some days.

Is there any know problem on amazon side for this?

Using Feeds - Version 2009-01-01

We are using this method to send the data:

_POST_PRODUCT_PRICING_DATA_

Thanks.

apiprice
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1 Answer

Levon@Amazon avatar image
Levon@Amazon answered

Hi there,

Just to clarify: Are you using Developer Publishing API, and trying to update the price for an existing app? Did that work faster in the past, but takes 10 hours now to update, is that correct? If so, could you please login to your Dev Portal account and raise a "Contact Us" case with us, specifying the app name / ID, and sending us the full request / log for the update transaction. Thanks!

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