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newuser-c65935c0-c8c7-492f-a4d9-f2b9d56f0d93 avatar image

DRS order cancellation

Hello!

I have a few question about order cancellation.

- Where exactly customer will get a button to cancel order which was placed via Device?

- If Payment was failed, can we get somehow a notification, about that?

dash replenishment service
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1 Answer

Jamie Grossman avatar image
Jamie Grossman answered

They will be able to see their order in their amazon account page just like any other order.

You would not get a notification unless the customer fails to fix the payment information, in which case you would get a cancellation notification.

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