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Word Playah asked

Amazon Ads causing Freeze issues in games

We just updated our mobile ads sdk to on Android. Since then, we are having persistent freeze issues in all our games. While loading the amazon ad, the game just freezes. When we remove amazon ads, the game works fine. To see an example, just download . Play it for a minute or so and you can see that the app starts freezing whenever an amazon ad is loaded. It gets progressively worse. Our users are complaining. Please help !

mobile ads
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Ross@Amazon avatar image Ross@Amazon ♦♦ commented ·

Hi Word Playah,

I've asked the Amazon Mobile Ads development team for their insight on this issue.

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Ross@Amazon avatar image Ross@Amazon ♦♦ commented ·

Can you please provide logs of when the issue is occurring?

You can send the logs to Contact Us if you prefer not to post them to this public forum.

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