question

newuser-0dc302f0-6fb7-4b0c-940c-099514ee47bb avatar image

Design Rejected for Copyright of my own Listing?

While waiting for my Merch account to be reviewed I sold my shirts on Amazon with Printful fulfillment. To help tier up and hopefully avoid the long Printful fulfillment process I uploaded my best selling design to Merch with the intent of removing it from Amazon Seller store once approved. This is a Hockey shirt, with no team or copyrighted material.To my astonishment it came back rejected for copyright. I created the design, I own the website and brand in which it is sold on and my Merch account is using the same email address as my Amazon seller account. You think it would be pretty easy to verify. I emailed Merch hoping to resolve this issue and received a generic response.

Good Afternoon,

"We reserve the right to determine the appropriateness of all t shirts and to accept or reject any t-shirts at our discretion. Due to the high volume of submissions, we cannot address specific areas of concern with our content guidelines. Please do not resubmit these t-shirts or similar t-shirts in the future."

I'm also concerned because I did resubmit the same design before seeing this email. Does anyone else have experience with this issue?

Thanks.

merch by amazondebuggingcopyright
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TEES avatar image
TEES answered

you can be competing with your own self. Or someone put in a complaint. Just go ask directly to Amazon.

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newuser-0dc302f0-6fb7-4b0c-940c-099514ee47bb avatar image
newuser-0dc302f0-6fb7-4b0c-940c-099514ee47bb answered

I did. Did you read my post or just the title? Thanks

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Fred avatar image
Fred answered

You realize you're asking for help right?!?

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newuser-d6012ba0-ea8c-4863-9bb6-f9846ab1a9cd avatar image
newuser-d6012ba0-ea8c-4863-9bb6-f9846ab1a9cd answered

Obviously it's hard to know without seeing the shirt, but just because you're not using a team name does not mean it's clear of infringements. For example, maybe you're alluding to a team based on a city or color scheme, or to a league or stadium or trophy or player or coach etc. Or is this a general hockey shirt that has absolutely nothing to do with professional leagues/teams etc?

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imonmerchtier2 avatar image
imonmerchtier2 answered

Happened to me. Try submitting the shirt with no description or product details. then edit them later. My bet is that it was something you wrote. 99% sure

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