question

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Where can I find the ASIN for a suppressed app?

I had one of my apps suppressed on January 22nd 2017 due to an alleged copyright infringement. I have received permission from the copyright holder that the app is compliant. They said that they require the ASIN so they know exactly which version of the app it is and can contact Amazon to get that version back online.

Where can I find the ASIN on a suppressed app? They need to contact Amazon to get it back online but they have no way of showing which app they want back on unless they have an ASIN. I can't submit a new version entirely due to having a lot of reviews and existing players, which obviously I don't want to lose.

How can I get this version back online? Thanks

app submission and updatescopyright
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1 Answer

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Cherly@Amazon answered

Hi, Thanks for posting.

In order to investigate this issue further we will need to gather account-specific information.

Please raise a Contact Us case for assistance.

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