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Karla Gonzalez avatar image
Karla Gonzalez asked

IAP works on testing mode but not in release mode

iaptestinglive app testing
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My IAP purchase works perfectly on testing mode, but when I release my app and I try to buy from it this error appears:

"An error ocurred while processing your purchase

An error ocurred while attempting to purchase this item please try again"

I checked the SKU and it's the same. It's not running proguard and I am using the current IAP jar.

What could it be?

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1 Answer

Levon@Amazon avatar image
Levon@Amazon answered

Hi Karla,

Thanks for posting! Please login to your Dev Portal account, click on your app in the Dashboard, then click on "In-App Items (x)" and make sure that all your in-app items have a status of "Live". If they show any other status, it means that they are in draft mode, and hence unaccessible to your app. If you still experience any problems with that, please submit a Contact Us case from within your Dev Portal, and we will investigate. Thanks!

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