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CyberLink asked

Keys submitted several weeks ago but still not confirmed

Hello. I'm resorting to this because I have tried several times to contact someone using "Contact Us." It seems that every message I write there goes into a black hole where it is never to be seen. We have submitted new keys for our digital ASIN B015Z2SUH2 over two weeks ago but they are still not confirmed and continue to show status of Pending. Now the item is showing as unavailable on consumer facing site. Please help. B015Z2SUH2 Regards, CyberLink
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