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January Hoodie shipment

Got an email on February 15th saying:

Congratulations, you're eligible for the Amazon Alexa developer hoodie promotion from January. Your limited-edition hoodie is currently being printed and will be on its way to you soon. You can expect your dev hoodie to arrive in approximately 2 weeks. Once it ships you will receive an email with a shipment tracking link.

However I haven't received the hoodie or a tracking link and it's now mid-March. Not sure what happened?

alexa prize
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geekgirl answered

Hello, thank you for your inquiry. If you have not received your shirt within 30 days after the promotional period has ended please submit a help ticket.

https://developer.amazon.com/public/support/contact/contact-us

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