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asasga1 avatar image
asasga1 asked

Reporting issues, case opened 2 and a half months ago and no response

Reporting issues, case opened 2 and a half months ago and no response.

I would like to know what happens with the case.

mobile adsreporting
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Levon@Amazon avatar image Levon@Amazon ♦ commented ·

Hi asasga1, what is the case ID? Thanks!

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2 Answers

asasga1 avatar image
asasga1 answered

Hi, the case ID is 2017260301

We are looking forward for your response.

Thanks for your attantion.

asasga team

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Kunijordan avatar image
Kunijordan answered

Hi,

Thank you for posting your comments.

We are still looking into why your mobile ads performance went down.

Once we have answer from the internal team, we'll get back to you as soon as possible.

Regards,

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