question

wfilleman avatar image
wfilleman asked

Smart Home Skill Certification Status

Can anyone from Amazon comment on the excessive time it's taking to get a response to the Smart Home skill certification process? We submitted our Smart Home skill almost two weeks ago with no response. Filed a support ticket this week to investigate and still no response from the certification team or the support ticket. In the meantime we've submitted several updates to our Custom Skill and the turn around approval has been 2-3 days.

We've got many customers itching to use our Smart Home skill and we don't know what to tell them as for a timeline.

Wes

submission testing certificationskillcertificationresponse
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2 Answers

geekgirl avatar image
geekgirl answered

Hello, unfortunately, we am unable to provide an exact time frame of when the testing of your skill will be complete. We are working diligently to ensure certification feedback is communicated to Developers in a timely manner. We appreciate your patience at this time.

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Ikkysleepy avatar image
Ikkysleepy answered

I been waiting almost 4 weeks and a total of 2 months since I originally submitted my skill. So I think 3-5 weeks is the typical turn around time. I hope 5 weeks is the max. Getting very anxious.

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