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venninteractive avatar image
venninteractive asked

Separate binary files for TV and mobile

I'm trying to understand what's going on with my new app. I have two binary files, one for Fire TV and one for mobile devices. The devices have been set correctly under Supported Devices in the Binary settings tab. Both have been approved but I'm not seeing it available in the TV store anywhere. Also if I search online and find the app, it only offers to deliver it to my Kindle. Is there something else I need to do to get it available on the TV app store?
amazon appstore
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1 Answer

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Levon@Amazon answered
Hi venninteractive, Welcome to the dev forums and thanks for posting! As this could be a specific issue related only to your app or developer account, could you please use the Contact Us link in your Distribution Portal account: https://developer.amazon.com/help/contact-us.html so we could investigate it in more detail? Thanks!
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