Alexa Skill is working in test environment, but not through the echo

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ac101933 asked Jan 18, '17

Alexa Skill is working in test environment, but not through the echo

Hello,

When I test my skill in Lambda and on the Amazon Development Portal everything appears to check out and the test is successful. When i say the invocation name to get Alexa to confirm my test, she does not recognize the skill and immediately ends the session. Any idea why this is happening? Below are the results to my tests:

Lambda:

{
  "version": "1.0",
  "sessionAttributes": {},
  "response": {
    "outputSpeech": {
      "type": "PlainText",
      "text": "Test"
    },
    "shouldEndSession": true
  }
}

Amazon Development Portal:

{ "version": "1.0", "response": { "outputSpeech": { "type": "PlainText", "text": "Test" }, "shouldEndSession": true }, "sessionAttributes": {} }

The only thing additional that shows up in the Amazon Development portal successful test id the "sessionAttributes":{}. Is this possibly what is causing Alexa not to answer my request?

alexa skills kit skill alexa smart home lambda amazon developer portal

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AJ commented · Nov 03, 2017 at 07:08 AM

Are there any other skills with the same utterances/invoke phrases? Also, is it published or in development as of now?

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Answer 1 · 2017-01-18T12:37:33Z

Graham answered Jan 18, '17

Can you make sure that the language set on the application and in your echo are the same? I have fallen foul of this before where my application was U.S language but my echo is set to U.K language.

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newuser-b6db215f-75cb-4124-8cc6-187a3cbe2726 commented · Feb 12, 2018 at 12:23 AM

This solved my problem

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Answer 2 · 2017-01-19T00:12:33Z

ac101933 answered Jan 19, '17

Thank you for your response. They are both set to English (United States) so that is not the issue.

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Answer 3 · 2017-01-20T22:26:56Z

ac101933 answered Jan 20, '17

Does anyone else have any suggestions as to why this is happening?

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Jamie Grossman ♦♦ commented · Feb 10, 2017 at 11:23 AM

Did you figure this out? Are you logged into the device with the same account your skill was developed on?

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Answer 4 · 2017-02-08T12:06:29Z

newuser-e0954ed2-bad0-48bb-ab94-4233dd34db18 answered Feb 8, '17

I have exact the same issue. Working in test mode on the website but not on the device.

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Jamie Grossman ♦♦ commented · Feb 10, 2017 at 11:23 AM

Are you logged into the device with the same account your skill was developed on?

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Answer 5 · 2018-04-09T10:08:08Z

Jez answered Apr 9, '18

My original skill which is not certified still works through the devices. New skills only work through the test page and not through the devices .... has something changed?

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Jamie Grossman ♦♦ commented · Apr 09, 2018 at 05:11 PM

I don't believe anything has changed; otherwise, this thread is pretty old and this issue could be exclusive to you. Could you start a new thread with the afected skill ids?

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