question

George avatar image
George asked

Its 2016, Amazon you really need to improve your communication channels.

It's bad enough when you receive an email from 'no reply' claiming a dispute, but when it says 'see review status' - and there's nothing there to review or reply to, makes it nothing short of a farce. Apple has a nice little chat panel/resolution area to view discussions and replies without the need to scroll through endless emails. Step up, please!
amazon appstore
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Amelia@Amazon avatar image
Amelia@Amazon answered
We appreciate your suggestion and will forward your feedback to the concerned team. In order to investigate this issue further we will need specific information about which app in your account is causing this problem. Please log-in to your Amazon Mobile App Distribution Portal account and raise a Contact Us ( https://developer.amazon.com/help/contactus.html). Please include the name of the app in question, identifying app information (such as Version IDs, ASINS, etc.) and we will look into the issue.
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George avatar image
George answered
I already have. And its day 3 of the waiting game and in the mean time, my app is getting zero downloads due to its removal.
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