question

yadayada avatar image
yadayada asked

Downloading >10GB files with Chinese characters fails

I have renamed an existing, downloadable 16GB file to "你好嗎.mkv". After this, it could no longer be downloaded.

A user of mine got the following error message:

<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>InvalidArgument</Code><Message>Header value cannot be represented using ISO-8859-1.</Message><ArgumentName>response-content-disposition</ArgumentName><ArgumentValue>attachment; filename="你好嗎.mkv"
</ArgumentValue><RequestId>A46878470571C7BAF3E</RequestId><HostId>WX0OxzIc4K+UC6B5/s8zvpifXDr5zHXTP+X9+u773+fDgEUYAsLuHptlGXasbQCsOQnoK22NDvjLk=</HostId></Error>
amazon drive
3 comments
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jamie Grossman avatar image Jamie Grossman ♦♦ commented ·

Thanks for posting. I've raised this to the relevant team and will get back to you as soon as possible.

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Jamie Grossman avatar image Jamie Grossman ♦♦ Jamie Grossman ♦♦ commented ·

Does the file download correctly when using the standard website? That might help us determine whether or not this error is coming from a specific client or from the service all the clients talk to.

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yadayada avatar image yadayada Jamie Grossman ♦♦ commented ·

Yes, this affects the web interface as well. I took a large 16GiB video file with a roman-alphabet filename. Normally, it downloads just fine, but after renaming it to the above filename, the download does not start.

I am fairly disappointed that your team apparently did not care to do this test itself, it is a trivial thing to do. Also, just look at the error message above - that's clearly server-side.

But maybe I shouldn't be disappointed. This is just one item in a long list of annoying technical mess-ups.

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