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newuser-63f17f6d-4b9a-4b95-b69d-d8ae8f8a3a10 avatar image
newuser-63f17f6d-4b9a-4b95-b69d-d8ae8f8a3a10 asked ·

Privacy Policy

Hello! I attach Privacy Policy link in CONTENT RATING: http://findcontact.wixsite.com/grinadir/privacy-policy-en But after you send me on the mail: We are contacting you regarding an application that you have submitted for sale through the Amazon Mobile App Distribution Program. As your app provides messeging services, you must provide a link to your company privacy policy in the Amazon Mobile App Distribution Portal. Insert the link in the Privacy policy URL field under the General Information tab. So, what a problem? If i have Privacy Policy and attach link)) Or may be i don't understand where is "Insert the link in the Privacy policy URL field under the General Information tab." Where is GENERAL INFORMATION?

policy update
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Levon@Amazon answered ·

Hi NewUser,

Thank you for posting on the forum! Login to your Dev Portal account, click on your app in the Dashboard, to enter app details. Click the 'Edit' button at the bottom of the page, and then switch to the 'Content Rating' tab. Now scroll all the way down and you will see the 'Privacy Policy URL' input field there. Paste the link to your app's or company's privacy policy there. See the screenshots below and let us know if you have any other questions. Thanks!


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Yes, I did. But the third time I have received a letter from support that I have no links((((

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newuser-63f17f6d-4b9a-4b95-b69d-d8ae8f8a3a10 avatar image
newuser-63f17f6d-4b9a-4b95-b69d-d8ae8f8a3a10 answered ·

Mail text: We are contacting you regarding an application that you have submitted for sale through the Amazon Mobile App Distribution Program. As your app provides messeging services, you must provide a link to your company privacy policy in the Amazon Mobile App Distribution Portal. Insert the link in the Privacy policy URL field under the General Information tab.

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Hi there, please login to your Dev Portal account and raise a 'Contact Us' case with us, and include the name of your app and the URL to this forum post for context. If you have already done that, please provide the Case ID here, so I could look into it. Thanks!

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newuser-63f17f6d-4b9a-4b95-b69d-d8ae8f8a3a10 avatar image
newuser-63f17f6d-4b9a-4b95-b69d-d8ae8f8a3a10 answered ·

I have 3 Cases)) But nobody answer me(((

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You have created Case# 1948838261.

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You have created Case# 1945628021.

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You have created Case# 1945639191.

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Hi there, thank you for your patience! Please check your email, as we have responded to your ticket. Thanks!

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