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NO_FILL response in test mode

Hi, I'm trying to implement Amazon Ads in our app and I always get the same response:

Ad Failed to Load. Error code: NO_FILL, Error Message: Server Message: no results. Try again in 1 seconds

I'm using sample-app-v1_pub-2 as the api key for devel and enabling test mode with

AdRegistration.enableTesting(true);

It's in Spain but on test mode there should always be an ad, is that right?

The complete logcat is the following:

D/AmazonMobileAds MetricsCollector: METRIC Start AD_LAYOUT_INITIALIZATION D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LAYOUT_INITIALIZATION D/AmazonMobileAds MetricsCollector: METRIC Start AD_LATENCY_TOTAL D/AmazonMobileAds MetricsCollector: METRIC Start AD_LATENCY_TOTAL_FAILURE D/AmazonMobileAds MetricsCollector: METRIC Start AD_LATENCY_TOTAL_SUCCESS D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_LOADAD_TO_FETCH_THREAD_REQUEST_START D/AmazonMobileAds AdController: Changing AdState from READY_TO_LOAD to LOADING W/cr_AwContents: onDetachedFromWindow called when already detached. Ignoring V/AmazonMobileAds GooglePlayServicesAdapter: The Google Play Services Advertising Identifier was successfully retrieved. D/AmazonMobileAds AdvertisingIdentifier: No transition detected. V/AmazonMobileAds GooglePlayServicesAdapter: The Google Play Services Advertising Identifier was successfully retrieved. D/AmazonMobileAds AdvertisingIdentifier: No transition detected. D/AmazonMobileAds MetricsCollector: METRIC Increment AD_COUNTER_IDENTIFIED_DEVICE D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_LOADAD_TO_FETCH_THREAD_REQUEST_START D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_FETCH_THREAD_SPIN_UP D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_FETCH_THREAD_SPIN_UP D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_FETCH_THREAD_START_TO_AAX_GET_AD_START D/AmazonMobileAds MetricsCollector: METRIC Publish ASSETS_ENSURED_LATENCY D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_CREATE_AAX_GET_AD_URL D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_CREATE_AAX_GET_AD_URL D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_FETCH_THREAD_START_TO_AAX_GET_AD_START D/AmazonMobileAds MetricsCollector: METRIC Increment TLS_ENABLED D/AmazonMobileAds MetricsCollector: METRIC Start AAX_LATENCY_GET_AD D/AmazonMobileAds AdRequest WebRequest HttpURLConnectionWebRequest: POST http://aax-eu.amazon-adsystem.com/e/msdk/ads D/AmazonMobileAds AdRequest WebRequest HttpURLConnectionWebRequest: Request Body: {"idfa":"6ec30197-d02c-49f4-892e-d3cf131668c9","ad-id":"A9vAkS9X-04XpSt0sQaU4jg","appId":"sample-app-v1_pub-2","pk":[],"ua":"Mozilla\/5.0 (Linux; Android 6.0.1; Nexus 5 Build\/M4B30X; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/53.0.2785.124 Mobile Safari\/537.36 AmazonAdSDK-Android\/5.8.1.1","adsdk":"amznAdSDK-android-5.8.1.1","dinfo":{"make":"LGE","model":"Nexus 5","os":"Android","osVersion":"6.0.1","scalingFactor":"3.0","language":"es","country":"ES","carrier":"","orientation":"portrait","screenSize":"1080x1776","connectionType":"Wifi"},"pkg":{"pn":"com.package.name","lbl":"App","vn":"5.3","v":"56"},"isTest":true,"oo":false,"slots":[{"sz":"320x250","slot":"portrait","slotId":1,"supportedMediaTypes":["DISPLAY","VIDEO"],"video":{"minAdDuration":0,"maxAdDuration":30000}}]} D/AmazonMobileAds MetricsCollector: METRIC Stop AAX_LATENCY_GET_AD D/AmazonMobileAds AdRequest WebRequest HttpURLConnectionWebRequest: Response: 200 OK D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_AAX_GET_AD_END_TO_FETCH_THREAD_END D/AmazonMobileAds ResponseReader AdRequest WebRequest HttpURLConnectionWebRequest: Response Body: {"noretryTTL":1,"instrPixelURL":"http://aax-eu.amazon-adsystem.com/x/px/p/QhDHaTuStm5S3Hqu2S_j9BkAAAFX55Kc4gMAAA-gAnRjJo8/","errorMessage":"no results","errorCode":"503","status":"error"} D/AmazonMobileAds MetricsCollector: METRIC Publish AD_NO_RETRY_TTL_RECEIVED W/AmazonMobileAds AdLoader: Server Message: no results. Try again in 1 seconds; code: 503 D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_AAX_GET_AD_END_TO_FETCH_THREAD_END D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_FINALIZE_FETCH_SPIN_UP D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_FINALIZE_FETCH_SPIN_UP D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_FINALIZE_FETCH_START_TO_FAILURE D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LATENCY_TOTAL D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_FINALIZE_FETCH_START_TO_FAILURE D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LATENCY_TOTAL_FAILURE D/AmazonMobileAds MetricsCollector: METRIC Increment AD_LOAD_FAILED D/AmazonMobileAds MetricsCollector: METRIC Increment AD_LOAD_FAILED_NO_FILL D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LATENCY_RENDER_FAILED D/AmazonMobileAds MetricsCollector: METRIC Increment WIFI_PRESENT D/AmazonMobileAds MetricsCollector: METRIC Set CARRIER_NAME: carrier D/AmazonMobileAds MetricsCollector: METRIC Set VIEWPORT_SCALE: n D/AmazonMobileAds AdController: Changing AdState from LOADING to READY_TO_LOAD D/AmazonMobileAds Metrics: METRIC Submit and Reset D/AmazonMobileAds AdLayout: Default ad listener called - Ad Failed to Load. Error code: NO_FILL, Error Message: Server Message: no results. Try again in 1 seconds D/AmazonMobileAds WebRequest: GET http://aax-eu.amazon-adsystem.com/x/px/p/QhDHaTuStm5S3Hqu2S_j9BkAAAFX55Kc4gMAAA-gAnRjJo8/%22c%22%3A%22msdk%22%2C%22v%22%3A%225.8.1.1%22%2C%22llfsl%22%3A215%2C%22lfsul%22%3A1%2C%22lcaul%22%3A8%2C%22lfsasl%22%3A9%2C%22al%22%3A178%2C%22nrtr%22%3A1000%2C%22laefel%22%3A6%2C%22lffsul%22%3A1%2C%22tl%22%3A410%2C%22lffsfl%22%3A0%2C%22tfl%22%3A410%2C%22car%22%3A%22pepephone%22%2C%22vs%22%3A%22n%22%2C%22lf%22%3A1%2C%22tls%22%3A1%2C%22id%22%3A1%2C%22lfnf%22%3A1%2C%22wifi%22%3A1%2C%22lael%22%3A0 D/AmazonMobileAds WebRequest: Response: 200 OK

Thanks

mobile adstesting
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1 Answer

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Ross@Amazon answered

Hi qDeveloper,

Check out the knowledge base article explaining no fill errors.

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