question

Gabe avatar image
Gabe asked

Fire TV Stick stuck on FireOS 5.0.5, was on the developer preview.

I have a Fire TV Stick stuck on FireOS 5.0.5. I had subscribed this device to the developer preview. As I understand it I need you to move my device back to the public pool. I had subscribed to the developer preview using this account.

fire tv
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1 Answer

Sindy@Amazon avatar image
Sindy@Amazon answered

Hi Gabe. We will be happy to help. Please send us a contact us message either using the same account that is attached to your device or just send us your device's DSN and we'll get you moved over. Thanks!

https://developer.amazon.com/appsandservices/support/contact/contact-us

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.