question

Suchit avatar image
Suchit asked

APIKey is incorrect or does not exist

Hi, I am getting an exception during login "APIKey is incorrect or does not exist." on Android. My Application Id in Android/Kindle Settings is right and my api_key.txt is added in assets. Please let me know what is wrong. Attchement – api-key.txt Thanks

api-key.txt

fire tvlogin with amazonandroid
api-key.txt (1.2 KiB)
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1 Answer

Jamie Grossman avatar image
Jamie Grossman answered

Hi there,

How are you building this app? Is this in Android Studio? Regardless, you should be able to find more information on the process here. It would also be great if you could share a log from your app as there may be another issue causing problems. Also, are you just testing this locally or is this app live on the store? Perhaps try creating a new api key in the portal and trying that one instead. Finally, you may be able to confirm the existence of the api key by opening up the apk and manually checking.

Thanks,

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.