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question

Ian avatar image
Ian asked

I am unable to reach the requested skill.

Hi all, I've just set up my first skill, in development mode. My echo is logged into my developer account. I'm using an HTTPS endpoint. The developer console 'Test' section shows successful request/response JSON payloads. Using the invocation, the echo always replies "I am unable to reach the requested skill". I've tried making an entirely new skill, with the same result. How can I get more information about this integration failure? FWIW, application id is amzn1.echo-sdk-ams.app.9d50e8c9-e5b0-48e3-870e-4d18482fc3d6.
alexa skills kitdebugging
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Ian avatar image
Ian answered
I should add, my server also does not show any logging indicating that the echo-originated request succeeded in opening a socket.
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Ian avatar image
Ian answered
Using a self-signed certificate instead of a letsencrypt certificate works around this problem. The real issue could be that echo doesn't correctly and fully support letsencrypt.org SSL certs?
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Galactoise avatar image
Galactoise answered
Getting a LE cert to work with Alexa has been a headache for a lot of people, but I think it was recently figured out. I believe the issue is with the way LetsEncrypt does cross-signing. See this thread here: https://forums.developer.amazon.com/forums/thread.jspa?messageID=28181渕
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