question

newuser-9d52a7bd-bcbd-453c-a7c8-94022db73b88 avatar image

Cannot complete purchase of app game - Urgent dev help pls

My outsourced app devs are no longer supporting Unity for my game Bikini Breezer as they don’t have any Unity devs now. So I don’t know if this is an Amazon problem or Unity problem with the payment processing to complete.

Can some others try and purchase the Full version of Bikini Breezer from the Amazon app store to see if you can actually complete the purchase. I have attached 2 screenshots of the problem screens that you should see upon the check out process. The first screenshot warns of the payment issue. The second screenshot shows that the Full version doesn’t show up in the account to sort the payment issue.

Has anybody has this same problem, lead me in the direction to fix it, or know of the fix? If I need a developer I need to get onto it asap.

I have tested on 2 other android devices that I can get hold of and found the same problem on their devices as well. Link here: https://www.amazon.com/Playboy-Bikini-Breezer-Full-Lite/dp/B01C5RTDVM/ref=sr_1_2?s=mobile-apps&ie=UTF8&qid=1471136593&sr=1-2&keywords=bikini+breezer

Thanks for any help in advance!

Regards, Simon

@ Bikini Breezer

amazon appstoreandroidpayments
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1 Answer

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Sindy@Amazon answered

Thanks for posting. Please send this issue to Amazon Customer Service as it is a front-end payment issue.

https://www.amazon.com/gp/help/contact-us/general-questions.html?

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