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Amazon Customer asked ·

Stuck With Live App Testing on Non-Amazon Android / Fire HD 3rd Gen Devices

Hi, We have uploaded a build "Bring Me Home" on Amazon for Live App Testing in some time July. Since then the status of testing is active. We are able to receive the email for testing and when clicked on the link amazon.com for downloading the test app it shows amazon.com main page instead of app page. Also Searching for the app on amazon.com store also of no use. Tried on Non-Amazon android device and also on Amazon Fire HD 3rd Gen device. Account : Nukebox Studios App: BringMeHome App SKU : 150908 Looking forward for the support so that we can resolve this and take it ahead with testing. This is blocking us in bringing up all our lined up projects. Thank you, - Sid
live app testing
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memo@amazon answered ·
Hi Sid, Can you please make sure you are logged in with the account that is receiving the testing email? No other accounts will have access to your app while in testing, and will behave as you described. Thanks,
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