question

kubokubonet avatar image
kubokubonet asked

Stuck in Publishing / Pending loop

For over a week now, we're not able to publish our live app test. The status says "publishing" for a day, then switches to "pending" with possible actions: "Submit" and "Edit". If we submit the test again, the cycle continues: it's "publishing" for a while, then "pending". Also, it's impossible to end the test from these states and create a new one. Is there something we need to do to get the live app testing working again? Thanks
live app testing
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jamie Grossman avatar image
Jamie Grossman answered
Hi there, Thanks for getting in touch via contact us - I have responded there. Thanks, Jamie
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

heidi-son avatar image
heidi-son answered
Hello there. We have the same problem with our app, Bowling King. - When we upload an app to LAT, it “stops” in “Publishing” state for 24~48 hours, then it’s changed to “Pending” and not continues to submission afterward. This means we cannot test IAPs because we can not start LAT. - This issue seems to be happening newly from May 4. Should we talk by "Contact Us"? Thanks in advance.
1 comment
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Definitely get in touch with the team. Don't forget to let us know which app this is affecting. Thanks!

0 Likes 0 ·