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Amokrane CHENTIR avatar image
Amokrane CHENTIR asked ·

AUTHENTICATION_FAILED error when registering ADM

Hi, I am trying to integrate ADM with an Android app and I have followed all the steps mentioned in the documentation and made sure that I was using the correct API key (that corresponds to the signature of my apk). But when I try to register with: adm.startRegister(); instead of receiving the registrationID, I receive an AUTHENTICATION_FAILED message. Any idea what I might be doing wrong? Thank you
amazon device messaging
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Amokrane CHENTIR avatar image
Amokrane CHENTIR answered ·
Never mind I figured what I was doing wrong, it's working now.
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Sujoy@Amazon avatar image
Sujoy@Amazon answered ·
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JJOOp avatar image
JJOOp answered ·
Hi, We've just started to get this problem in our app, what is the reason for this error? Previously it was working just fine. We haven't changed the API key nor the signature. Thanks.
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adm-support avatar image
adm-support answered ·
ADM requires an associated Amazon user, so AUTHENTICATION_FAILED is returned when there is no user registered to that Fire device. Fire device registration can be found in the settings menu. See: https://developer.amazon.com/public/binaries/content/assets/javadoc/device-messaging-api/reference/com/amazon/device/messaging/admconstants.html#ERROR_AUTHENTICATION_FAILED
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JJOOp avatar image
JJOOp answered ·
That was it, thanks a lot!
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