question

Michael pang avatar image
Michael pang asked

need some Amazon Developer support please!

Hi, I've submitted a ticket into Amazon Developer support, but haven't gotten a response in two days. Our account got disabled, and the product page for our app became a 404 over the weekend. We didn't get any notifications from Amazon as to why our account got disabled or why our app was taken off. We tried calling support, got transferred multiple departments until one agent finally told us that there was not phone support for Amazon Developers and that we needed to use the online contact us form. If there's anyone from support on this forum, please review case 13973879831. Thanks!

amazon appstoredeveloper accountdeveloper console
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2 Answers

Michael pang avatar image
Michael pang answered

Should i just create a new developer account??

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Jonathan Suarez avatar image
Jonathan Suarez answered

Hello michael

Have you checked it on our email spam folders regardless about on your case?

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